Location: Remote (US based only)

Hours: Part Time, 30 hours per week, flexible schedule during business hours (8am-6pm EST)

About The Role:

We are seeking a highly motivated, proactive and versatile Operations Associate to work directly with the CEO and Operations Director. In this pivotal role, you will contribute to our business operations across multiple areas including administration, compliance, HR, sales, digital marketing and client services. You'll help build workflows and processes that enhance operational efficiency and bring fresh, strategic ideas to the table.

If you thrive in a fast-paced, collaborative environment and love making operations run smoothly, you’ll feel right at home here.

What Success Looks Like:

To thrive in this role, you MUST:

Run on technology - love learning, using, and adopting new technologies
Enjoy working behind the scenes and making things happen
Have an entrepreneurial spirit and a “get-it-done” attitude
Balance multiple tasks with ease and grace
Enjoy digital marketing and social media content
Communicate exceptionally — both verbally and in writing
Deliver outstanding internal and external client service
Manage projects with precision and follow-through
Always strive to "make it better" and "go the last 10%"

You Are:

Masterful at time management, organization, and prioritization
Exceptionally detail-oriented and thorough
Flexible, adaptable, and able to pivot quickly as priorities shift
Proactive, with a strong ability to anticipate needs
Highly efficient in a fully remote work environment
Self-directed, yet collaborative when needed
Discreet and professional when handling confidential information

Key Responsibilities:

Sales & Client Services

Guide prospects through the sales pipeline (intake questionnaire, qualification, discovery call scheduling)
Create and maintain proposals, engagement letters, pricing agreements, and invoices
Support client onboarding, including document and file management
Maintain accurate client and sales reporting

Administrative

Manage document storage, record retention, and version control
Support the CEO with inbox management and calendar coordination
Develop and optimize business processes and workflows
Manage CRM (HubSpot) and keep data and workflows updated
Coordinate internal meetings and create presentations
Book travel and assist with company events
Draft, maintain, and update company policies and procedures
Special projects as needed

Compliance

Manage state registrations and regulatory filings
Coordinate 401(k) administration tasks
Oversee insurance compliance and other required documentation

Support employee onboarding and offboarding processes
Organize employee gifts, celebrations, and engagement activities
Assist with various HR administrative tasks

Marketing

Assist with marketing campaigns and initiatives
Create content and imagery for social media and blog posts
Update website pages and assist with blog management
Design and distribute newsletters

Technology Support

Manage technology subscriptions and renewals
Serve as the "go-to" person for administrative technology support
Act as liaison with Juna’s IT management company
Support information security and compliance initiatives

Required:

Associate’s degree
5+ years of relevant professional experience
Strong verbal and written communication skills
Highly Tech Savvy: quick to find, learn and adopt new tools
Expertise in Google Workspace, Asana, Slack, MS Office, and other tools to support marketing & operations (PowerPoint, HubSpot, Canva, etc.)
A dedicated office space with a reliable, high-speed internet connection

WHAT WE OFFER:

Competitive salary, with paid time off (PTO) and company paid holidays
Comprehensive benefits package including medical insurance, short-term and long-term disability insurance, and a 401k plan with an employer match
Internet and home office stipends
Collaborative team-based work environment

What our employees love about working at Juna:

Working at Juna is AWESOME! Juna is by far the most collaborative, exciting place I have worked in my career. It’s a great team of professionals that love what they do and do it well. Everyone gets along and has the same mission, to be the best in the field.

Working at Juna is amazing. I feel valued and supported not only with having the tools I need to do my job, but also emotionally. Even though we work remotely, Juna has created a collaborative culture and I genuinely like all of my co-workers.

Juna offers a challenging work environment within the accounting industry while offering the most flexibility and work-life harmony. Its truly a pleasure working at Juna and even though the team a 100% remote its still a very collaborative environment and feels like family.

What our clients love about working with Juna:

Juna provides right size solutions at every step. They’ve adapted, grown, and scaled with our business. Because we have Juna, we haven’t had a hire a full-time finance person internally. It’s an elegant solution for us to make sure we don’t over hire, and we still get everything done. – Biotech CEO & Founder

Juna was instrumental in helping us complete two prior year financial audits making sure all the auditor’s requirements were in compliance with GAAP, so the audit went smoothly. They did a lot of heavy lifting in the restatement of revenue. Juna is actually the execution arm of finance for the business. – Technology CEO

Juna uses tech and tools to help scale and make our lives easier. They’re really personal, not like automated accounting services out there. For small companies like ours, Juna is the perfect fit. – Bioscience Founding CEO

Commitment to Diversity:

At Juna, we are deeply committed to building a diverse and inclusive team. We encourage applications from all qualified individuals — regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

E-Verify Participation

As part of the I9 verification of authorization to work in the US, Juna participates in E-Verify

Operations Associate - Part Time (30 hours per week)